Cookies Policy

This website, www.vanessalondon.com (“Our Site”) uses Cookies and similar technologies in order to distinguish you from other users.

By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it.

Please read this Cookies Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur when you press the “OK, I AGREE” button on Our Cookie notification bar at the bottom of the website.

If you do not agree to Our Cookies Policy, please stop using Our Site immediately.


Definitions & Interpretation

In this Cookies Policy, unless the context otherwise requires, the following expressions have the following meanings:

Cookie: means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;

Cookie Law: means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);

Personal Data: means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”) and

We/Us/Our: means Vanessa UK Limited, a limited company registered in England under company number 06913503, whose registered address is 162-164 High Street, Rayleigh, Essex, SS6 7BS


How Does Our Website Use Cookies?

Our Site may place and access certain first-party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us.

We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using Our Site, you may also receive certain third party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than Us. Third-party Cookies are used on Our Site for analytical/performance or targeting purposes. For more details, please refer to the following section below.

All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:

Strictly Necessary Cookies: A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.

Analytics Cookies: It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.

Functionality Cookies: Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.

Targeting Cookies: It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. Some information gathered by targeting Cookies may also be shared with third parties.

Third Party Cookies: Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).

Persistent Cookies: Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.

Session Cookies: Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.

Cookies on Our Site are not permanent and will expire as indicated in the table below.

For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy.

For more specific details of the Cookies that We use, please refer to the table below.


What Cookies Does Our Site Use?

This site uses only anonymous cookies, meaning that our cookies are not collecting any information which would enable you to be identified personally.

Cookies are small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better.

However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

These are the cookies we use:

Google Analytics (_gat): This cookie is not essential to our website. It is an analytical/performance cookie, used to throttle request rate. Expiration Time: 1 Minute. More information can be found here and here.

Google Analytics (_gid): This cookie is not essential to our website. It is an analytical/performance cookie, used to distinguish users in Google Analytics. It helps us learn how you use our website so that we can improve it. Expiration Time: 24 Hours. More info can be found here.

Google Analytics (_ga): This cookie is not essential to our website. It is an analytical/performance cookie that is used to distinguish users in Google Analytics. It helps us learn how you use our website so we can improve it. Expiration Time: 2 Years. More info available here and here.

Facebook (fr & tr): These cookies are not essential to our website. They are analytical, performance & targeting cookie, allowing us to measure the performance of our Facebook advertising campaigns. Expiration Time: 3 Months. More info available here and here.

Google Analytics (collect): Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels.

OptinMonster (_omappvp): Used by the lead generation platform OptinMonster to determine if the visitor is returning and has visited the website before.

OptinMonster (_omappvs): Used by the lead generation platform OptinMonster to determine if the visitor is visiting the website for the first time.

Instagram (csrftoken): Helps prevent Cross-Site Request Forgery (CSRF) attacks.

Instagram (urlgen, rur): Used by Instagram - see their cookies policy here.

Pinterest (_pinterest_cm): Used by Pinterest to track the usage of services.

Shopify (_orig_referrer): Track landing pages - find out more here.

Shopify (secure_customer_sig): Used in connection with customer login - find out more here.

Shopify (_landing_page): Track landing pages - find out more here.

Shopify (_y, _s, cart_sig, _shopify_y, _shopify_fs, _shopify_sa_t, _shopify_sa_p, shopify_recently_viewed, storefront/track,  storefront/page, storefront/session-attribution): Shopify analytics - find out more here.

The ga.js JavaScript library present on our website and uses first-party cookies to:

  • Determine which domain to measure
  • Distinguish unique users
  • Throttle the request rate
  • Remember the number and time of previous visits
  • Remember traffic source information
  • Determine the start and end of a session
  • Remember the value of visitor-level custom variables


Consent & Control

You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies.

By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser, the documentation that came with your device or sites like this one: http://www.allaboutcookies.org/

The links below provide instructions on how to control Cookies in all mainstream browsers:

  • Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
  • Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835
  • Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
  • Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB
  • Safari (iOS): https://support.apple.com/en-gb/HT201265
  • Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences
  • Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)


Changes To This Cookies Policy

We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.

In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.


Further Information

If you would like to know more about how We use Cookies, please contact Us at vanessa@vanessalondon.com, by telephone on 01702 472200, or by post at 35 Broadway, Leigh-on-Sea, Essex, SS9 1PA.

For more information about privacy, data protection and our terms and conditions, please visit the privacy policy and terms and conditions sections.